Please read the below information regarding installation, maintenance, and choice of stone.


  • Weaker sections such as the thin strips at sinks or cooktops have the potential to crack, please
    ensure there is adequate support in these areas.
  • Please allow the silicone/ sealer at the seams to dry before cleaning. If there is ongoing
    construction, please be aware of possible dust residue.
  • Please do not sit, stand, walk on or move the stone before the silicone, sealer and adhesive dries
    as this can cause the seams to move, pop or sag.


  • Dont use bathroom cleaner, grout cleaner, tub cleaner, vinegar, bleach, ammonia, or any
    abrasive cleaners on countertops.
  • Use warm water and a soft cloth or sponge to clean countertops. Use a PH-neutral cleaner such as Chemico or Windolene. Prolonged use of some cleaners, including dish soap, can leave a dull film.


  • Due to how natural stone is formed and later mined, there can be variations in colour, texture, and characteristics, such as indentations, water lines, and fissures.
  • Natural stone edges can chip and dropping heavy objects on tops can also cause damage.
  • Excess weight, standing, sitting, walking on, excess heat, fire or flame can also cause the stone
    to crack
  • Natural stone can stain and scratch. Clean all spills immediately and use placemats under
    anything that can scratch the surface.
  • There is, unfortunately, no warranty on natural stone

QUARTZ (Engineered Stone):

  • As an engineered product, quartz is more uniform in appearance compared to natural stone.
  • While quartz is heat resistant, sudden large temperatures can burn or warp the stone.
  • We recommend that hot pots and pans never be placed directly on the surface. Rather use a hot
    pad or trivet on the surface and under cooking units such as electric frying pans, crock pots, or
    roaster ovens.
  • It is not recommended for outdoor use. Too much direct sunlight can lead to unpleasant


  • Sintered stone is a matrix of minerals heated (sintered) to form a solid impenetrable mass that
    results in a surface that cannot be etched, scratched, burned, or stained.
  • Like quartz, the sintered stone is engineered so there is more uniform in appearance.
  • This is an excellent option for outdoor projects as it is weatherproof and waterproof.